Privacy Policy

David Carreras Castañ (hereinafter, "the Controller") manages the website www.pack-spot.com (hereinafter, "the Web"), which offers a mobile application subscription plan available on Play Store and Apple Store, as well as the sale of physical devices related to said application (hereinafter, "the Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Web.

This policy complies with the GDPR, Organic Law 3/2018, and Law 34/2002 (LSSI-CE). By using the Web or Services, you accept the practices described in this document.

1. Data Controller

  • Identity: David Carreras Castañ
  • Tax ID (NIF): 73214439B
  • Registered office: C/Príncipe de Viana, nº7, 4ºA, 22520, Fraga, Huesca, Spain
  • E-mail: info@pack-spot.com
  • Telephone: 643 161 085

2. Personal Information We Collect

We collect the following categories of personal information:

  • Identifying and contact details: Name, postal address, billing address, phone number, email address.
  • Financial data: Payment card information processed through secure payment gateways (e.g. Stripe, PayPal).
  • Account data: Username, password, preferences and account configuration.
  • Transaction data: Details regarding subscriptions, physical devices purchased, returns, or cancellations.
  • Browsing data: IP address, browser type, operating system, pages visited, cookies.

We do not collect data from minors.

3. Sources of Personal Information

We collect personal information directly from you, automatically through cookies and similar technologies, and from third-party service providers such as payment gateways and logistics companies.

4. Purposes of Processing

We use your personal information to manage the Services, provide customer support, comply with legal obligations, improve the Web and Services, and send commercial communications (only with your express consent).

5. Legal Basis for Processing

The processing of your data is based on:

  • Performance of a contract (Art. 6.1.b GDPR): Manage purchases, subscriptions, and shipments.
  • Legal obligation (Art. 6.1.c GDPR): Comply with tax, accounting, or consumer regulations.
  • Consent (Art. 6.1.a GDPR): For commercial communications or non-essential cookies.
  • Legitimate interest (Art. 6.1.f GDPR): Improve the Web and prevent fraud.

6. Recipients of the Data

We may share your personal information with service providers (payment gateways, logistics companies, platforms like Play Store and Apple Store), public administrations, and other third parties only with your consent or when required by law.

7. Retention Period

We retain your data for the duration of the contractual relationship, plus the legally required periods (5 years for tax purposes, 3 years for physical device guarantees). Commercial communications data is retained until consent is revoked.

8. Rights of Data Subjects

You have the right to access, rectification, erasure, objection, restriction, portability, and revocation of consent. To exercise these rights, send a request to info@pack-spot.com. You can also file a claim with the Spanish Data Protection Agency (www.aepd.es).

9. Security

We adopt technical and organizational measures to protect your data, including secure connections (HTTPS) and encryption.

10. Cookies

The Web uses its own and third-party cookies to improve user experience and analyze traffic.

11. Third-Party Links

The Web may include links to Play Store, Apple Store, or social media networks. We are not responsible for the privacy practices of these sites.

12. Modifications

We may update this Privacy Policy to reflect legal changes or changes in the Services. Modifications will be published on the Web with the update date.

13. Contact

For questions or to exercise your rights, contact us at:

  • E-mail: info@pack-spot.com
  • Telephone: 643 161 085
  • Address: C/Príncipe de Viana, nº7, 4ºA, 22520, Fraga, Huesca, Spain